FAQ

You may make changes before the booking system closes on 18 October. Thereafter no further bookings or changes will be possible.

Click here to view your booked items.

The Exhibiting suppliers are listed here and all the people attending are listed here

As per the terms and conditions accepted on registration there is a 100% cancellation fee from 30 days before the event. You may transfer your booking to someone else.

Unless we have advised you differently you will be booked into the hotel you selected when you registered. You will have received an email confirmation when you registered. You can also view your booking details here.

If you're staying at StayEasy or The Residences go directly to your hotel to check-in. If you're staying at Century City Hotel come to the Conference Centre. Check-in times are from 14h00 and the hotels will hold your luggage for you until you check-in.

Please checkout and leave your bags at the hotel before attending the conference, afterwards a shuttle will take you back to your hotel to fetch your bags before your transfer to the airport.

Bidvest Car Rental will provide transfers between 07h00 and 10h00. Please arrange your own transport outside of these times.

Bidvest Car Rental will provide airport transfers from the airport to your hotel and the Conference Centre between 07h00 and 10h00. Arrange your own transfers outside of these times.

No airport transfer service - please arrange your own transfers.

Airport transfers will leave from Century City Hotel and StayEasy Hotel between 14h00 and 16h00. Arrange your own transport outside of these times.

Bidvest Car Rental is sponsoring airport transfers. Please see the Airport Transfers questions above.

The three hotels are all within walking distance of the Conference Centre. The furthest hotel is the StayEasy, which is an easy 6 minute walk. However, a complimentary shuttle service will be available in the mornings before the conference and at the end of each day. Guests going to the dinners will be returned to their hotels at the end of each evening.

WiFi will be available for the delegates throughout the exhibition/conference. 500MB is available per delegate per day.

The password for the WiFi is "PURCO"

Dress is business casual, although some delegates may choose to dress more formally.

The member-only JPPF is casual, although a windbreaker is recommended and if the weather is cool then warm clothing. There is a pre-dinner boat excursion - if you suffer from motion sickness bring anti-nausea medication.. 

The 30 October dinner will be held at the Barnyard Theatre. Dress casually.

We're celebrating the Rugby World Cup at the Gala Dinner and dress is chic, elegant and bold. It's Dress-Up time and you are not allowed to be boring. We already know you love our Springboks so be different and WOW your colleagues in the colours of your alternative favourite team, wear the flag of the country that most captured your imagination, celebrate an underdog, but whatever you do Be Brave, Be Bold, and don't just settle for Green and Gold.

There is parking in the Conference centre. All delegates will be able to swop their parking tickets for a paid ticket at Registration.

Do not lose or forget you badge as they are not replaceable. Unfortunately this rule was established because In the past delegates abused the access system by claiming lost badges when they actually gave their badge to someone else.

You may share your badge but only one person will be allowed into the venue at any time. Alternatively let the organisers know before the event and we will print an extra badge for your colleague - then you can swop it at Registration when your colleague arrives.

The event will provide strict halaal, vegetarian, kosher and hindu meals for lunches and dinners if requested when you registered. The Conference Centre is certified as strictly halaal. For other dinner venues special arrangements have been made. You will receive wristbands at registration for each dinner indicating your dietary request. The Century City Hotel and the StayEasy Hotel are halaal-friendly.

Delegates and exhibitors will not be allowed into the venue if there are outstanding payments.

Unfortunately not. Access control is strictly managed and all delegates and exhibitors must be registered and have a name badge to get access to the conference and exhibition.

If you cannot find what you're looking for by browsing this site or the event app please email hello@collaborate2019.co.za